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ART COLLECTION ONLINE · Returns

Procedure for returns:

The buyer, once received the work, may within a period of 10 days, proceed to its return if it is not to your liking.

The buyer may choose to exchange the returned work for another work that he chooses or for the refund of the amount paid. In the case that you choose the change for another work, the positive or negative balance of the buyer's account statement will be calculated with respect to the new purchase. In the case that you choose the refund, ART COLLECTION ONLINE will proceed within a period of less than 30 days to pay the balance in the same way in which the buyer had made the payment of the work (s).

To this end, the buyer can:

Send an email to info@artcollectiononline.com or call: +34 971 716 282 to process the return or exchange.

At the time of delivery, the buyer must check the condition of the package, indicating on the delivery note any anomaly or breakage detected in it. If once the package is opened, the buyer will detect any anomaly in the work, you must immediately notify ART COLLECTION ONLINE, through the email info@artcollectiononline.com or by calling: +34 971 716 282.

ART COLLECTION ONLINE will only accept refunds that are exercised within the established period. The return must be made in a packing that guarantees the perfect state of the work (s) for its transport